Compliance & Security You Can Trust
Mortgage brokers rely on LoanPigeon to handle sensitive borrower documents during intake. Our platform is built with strict protections to keep your information private, secure, and fully under your control. Brokers remain responsible for loan handling and compliance.
Strong Encryption
All documents and information are encrypted while in transit and while stored, using modern security standards to ensure client data remains protected at all times.
Secure Team Permissions
Your brokerage controls who can view loans, upload documents, or manage settings. Only authorized team members can access sensitive information.
Full Activity Tracking
Every important action—uploads, downloads, updates, and workflow events—is recorded with timestamps for complete visibility and compliance reporting.
Reliable Cloud Infrastructure
LoanPigeon runs on secure, redundant cloud systems with automatic backups, encryption, and continuous monitoring to ensure maximum uptime and protection.
Private Agency Data
Your agency’s documents and claim information are kept fully separate from other organizations. No one outside your team can ever view or access your data.
Designed for Safety
Every part of LoanPigeon follows strict "minimum access" principles, meaning systems and team members only receive the access they absolutely need—nothing more.
Data Security, Architecture & Compliance
Multi-Broker Data Isolation
LoanPigeon will enforce strict broker isolation across all application layers. Every request will be scoped to a broker, and administrators will not be able to access broker data without explicit authorization. Impersonation will require elevated permissions and be fully audited to ensure transparency and accountability.
Secure File Handling
Uploaded documents undergo data validation, file type verification, and redundant checks to prevent spoofing and ensure integrity. All files are encrypted at rest and stored in isolated vaults. Sensitive content is never logged or exposed outside the agencies control.
Infrastructure & Deployment Security
LoanPigeon will run on secure cloud infrastructure with hardened containers, automatic HTTPS, and private network isolation. Secrets will be stored securely and accessed via least-privilege IAM roles. Every deployment will be CI/CD-verified, versioned, and signed for traceability.
Audit Logging & Data Visibility Controls
All sensitive actions—including impersonation, file access, workflow changes, and loan updates—will be captured in immutable audit logs. Personally identifiable information (PII) will be automatically redacted from logs to ensure data minimization and regulatory safety.
Data Lifecycle Management
LoanPigeon will support configurable data retention windows, secure deletion, and automatic archival workflows. Encryption will be applied throughout the lifecycle—from intake to workflow automation to final deletion.
Compliance Alignment & Roadmap
LoanPigeon's architecture will be designed for fast adoption of SOC 2 Type I and Type II controls. Our roadmap includes enhanced logging controls, formalized change management, and vendor risk documentation. We will evaluate mortgage industry data regulations and privacy obligations to ensure continuous compliance readiness.