Compliance & Security You Can Trust
Loan brokerages rely on LoanPigeon to handle sensitive borrower documents during intake. Our platform is built with strict protections to keep information private, secure, and under your brokerage's control. Brokerages remain responsible for loan handling and compliance obligations.
Strong Encryption
All documents and information are encrypted in transit and at rest, using modern security standards to keep borrower data protected throughout intake.
Secure Team Permissions
Your brokerage controls who can view intakes, upload documents, or manage settings. Only authorized team members can access sensitive information.
Full Activity Tracking
Every important action, including uploads, downloads, updates, and status changes, is recorded with timestamps for visibility and accountability.
Reliable Cloud Infrastructure
LoanPigeon runs on secure, redundant cloud systems with automatic backups, encryption, and continuous monitoring for uptime and protection.
Private Brokerage Data
Your brokerage's documents and intake information are kept separate from other organizations. Access is restricted to authorized team members within your brokerage.
Designed for Safety
LoanPigeon follows least-privilege principles so systems and team members only receive the access required for their role.
Data Security, Architecture & Compliance
Brokerage-Level Data Isolation
LoanPigeon enforces brokerage-level isolation across application logic, storage, and access controls. Every request is scoped to the active brokerage context. Elevated administrative access requires explicit authorization and is fully audited.
Secure File Handling
Uploaded documents undergo validation and integrity checks prior to storage. Files are encrypted at rest and stored in isolated environments. Sensitive content is only accessible through authorized application flows and is not logged in plaintext.
Infrastructure & Deployment Security
LoanPigeon runs on hardened cloud infrastructure with automatic HTTPS, container isolation, and continuous monitoring. Secrets are stored using managed secret services and accessed through least-privilege IAM roles.
Audit Logging & Visibility Controls
Critical actions, including file access, configuration changes, and intake updates, are captured in immutable audit logs. Personally identifiable information is minimized and redacted where appropriate.
Data Lifecycle Management
LoanPigeon supports secure data retention, archival, and deletion processes. Encryption is maintained throughout the data lifecycle based on brokerage configuration and policy.
Security-First Architecture
LoanPigeon's architecture is designed around modern security best practices including tenant isolation, auditability, least-privilege access controls, and secure infrastructure design.